Clinical Governance is the system through which healthcare organisations are accountable for continuously improving the quality of their services and safeguarding high standards of care, thereby ensuring an environment in which clinical excellence can flourish.
At The ADHD Centre we are committed to continually reviewing and improving our service user experience and safety, as well as delivering the highest standards of care. That is why we have a Clinical Governance committee, which meets four times a year to review service user performance data, feedback, and the latest research on evidence-based treatments for ADHD. This is to ensure that we are continuing to deliver the highest standards of clinical care for our clients.
We are registered for Data Protection with the Information Commissioner’s Office (ICO). The ICO is the UK’s independent authority set up to uphold information right’s in the public interest, promoting openness by public bodies and data privacy for individuals.
Our clinicians are duty bound by GMC guidance on patient confidentiality. The full details of which can be found at the link below:
Dr Kripalani is our clinical lead and he is also an inspector for the Care Quality Commission (CQC), which is the independent regulator of all health and social care services in England. The ADHD Centre is not required to be directly registered with the CQC as we do not carry out any of the regulated activities. However as an organisation we strive to abide by the CQC principles of providing a service which aims to:
An important part of clinical governance is to have an open and transparent complaints procedure, which is why we have a dedicated complaints manager who reports directly to our Chief Executive.
Our complaints procedure can be viewed here.