It is the ADHD Centre’s priority that information from our patients disclosed during assessment including personal information, past and present medical history, prescription records and treatment progress documentations, be kept secure and confidential. The ADHD Centre will share your information in accordance with the GMC guidelines with other healthcare professionals, such as your GP, however you will always have the right to opt out of this policy. However, our clinicians have duties bound by their own professional governing registration body’s policies on patient confidentiality. This means that when certain, very specific and rare instances that can pose a threat of serious harm occur, they can be obliged to disclose significant information.
As a patient, you are asked to disclose information about yourself and your overall health status which might be sensitive in nature. We are bound to maintain and keep accurate records of the care that we are providing our clients with. This area is covered by our Confidentiality Policy.
The ADHD Centre: Providing Quality Healthcare
Dr. Kripalani, our clinical lead is also an inspector for the Care Quality Commission (CQC), which independently regulates all social and health services in England. Staff here at the ADHD Centre sign a confidentiality clause in their contracts to assure our patients that none of our staff will pass along any information to people other than the ones you trust.
The ADHD Centre is not required to be directly registered with the CQC since we are not carrying out any regulated activities. However, as a healthcare organisation, we diligently see to it that we abide by the CQC principles of providing services that aim to:
- Deliver patient-centered care
- Treat patients with dignity and respect that they deserve
- Obtain client’s consent for treatment and information-sharing at all times
- Has a duty of candour – being open and transparent about care and treatment
- Put our client’s safety first
One of the most important part of clinical governance is having an open and transparent complaint procedure which we have truly made an effort in, by hiring a dedicated Complaints Manager who will directly report to our Chief Executive.
To learn more about the ADHD Centre’s complaints procedure, click here.